General Information

Refund Policies

Refunds are not guaranteed. Management will review each refund. A $25.00 Administration fee will be applied to all refunds.

Private Lesson/beginner Specials / Learn To Link
24 hours notice must be given in order to receive a refund. A $25.00 administration fee will be applied to all refunds.
Prior to Opening Day
Lesson packages and membership refunds will be issued. A $25.00 administration fee will be applied to all refunds.
During Ski Season
A doctor's note must be provided in order to receive a refund. Refunds will be pro-rated and a $25.00 administration fee will be applied. Refunds for memberships will be reviewed at the end of the season.
Area Lift Ticket and Rental Equipment
No refunds will be issued for area tickets or rental equipment.

Anyone renting equipment, regardless of age, must leave a signed Visa card or Mastercard imprint that can be picked up upon the return of equipment.
No other pieces of ID (Drivers licenses/passports/cell phones) are accepted.
Additional costs will be applied if equipment is returned late.
All rental snowboard and snowblades must be returned to the rental shop when going in for any break (i.e. food, coffee or washroom break).
Those renting equipment are responsible for lost, stolen and damaged equipment.

Cetain Lakeridge personnel have been given the authority to warn skiers/snowboarders and, if necessary, remove their tickets or season passes for out of control or irresponsible skiing/snowboarding, being intoxicated or for any other act deemed unacceptable.